After more than a decade inside global tech, I advise on AI and product strategy, and write about what it actually takes to change the systems that shape both.
We've invested heavily in AI and I still can't tell you whether it's actually working.
We keep talking about AI strategy but what we actually have is a list of tools we're trying to roll out.
We designed the rollout carefully and people are still quietly working around it.
Everything gets called a priority and somehow nothing ever gets finished.
There's a gap between the vision leadership is selling and the work the team is actually doing, and everyone can feel it but nobody's naming it.
The people who are building products that shift behaviour at scale and the people with a values-driven frame for what it should be shifted toward rarely end up in the same room.
I have deep expertise in tech and a growing conviction that tech alone isn't the answer, and I don't know many people sitting in that same uncomfortable middle.
I don't want to just critique the way things are. I want to actually build something different, and I'm not sure where to start.
The future I'm trying to build toward doesn't have a job title yet.
"We are beginning to understand that the world is always being made fresh and never finished."Grace Lee Boggs, The Next American Revolution